Common Water Seepage Issues

Here is a series of common water leakage issues to help address your concerns and expedite dealing with water seepage problems. When water seepage occurs in a unit, it is crucial not to take it lightly, as the water source can spread and cause further damage. It is advisable to seek professional assistance promptly to address the leakage issue at its root!

If you have any questions, don't hesitate to contact us anytime for inquiries!

1. How to deal with ceiling water seepage?

If a homeowner discovers ceiling water seepage in their unit, they should first report it to the management office and the residents of the unit above to verify the source of the leakage. If it is confirmed that the source of the leakage is from the unit above, it is advisable to repair the source of the leak before addressing the issue. In the case of tenants experiencing ceiling water seepage in a rented unit, they should first report the situation to the landlord.

2. If the unit above refuses to cooperate, how should it be handled?

It is advisable to seek assistance from the relevant authorities regarding the water-seeping issue. If the authorities do not address the matter after conducting tests and investigations, or if the unit above still refuses to cooperate, you may consider engaging a government-approved notary public to conduct water seepage testing on the affected unit and prepare a notarized report. Subsequently, legal action can be pursued, and claims can be made based on the notarized report.

3. Can you perform an on-site inspection if I am unsure of the source of water seepage?

Certainly, you are welcome to schedule an on-site inspection by our designated cooperative engineering company and experienced repair technicians to investigate the issue. The inspection fee is $500, which can be deducted from the total project cost if the work is confirmed. If you require a professional testing report from a notary public, we can assist in providing referral services. Feel free to contact us for further inquiries.

4. Can you provide a free quote?

Yes, please provide close-up and panoramic photos of the water seepage location, approximate affected area positions and dimensions, and the name of the residential estate or building. If the information is sufficient and circumstances allow, our technicians can provide an initial repair quote for reference.

5. How is the repair work priced?

The pricing of the repair work depends on factors such as the source of water seepage, the location of the seepage, the extent of the affected area, and its size. We then recommend the most effective engineering solution for addressing the water-seepage issue.

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